Coronavirus (COVID-19)

Due to concerns about the health and safety of its residents and employees relating to the COVID-19, also known as the Coronavirus, it is our responsibility to minimize the public exposure to the disease.  Fountain Hills is working with partner agencies, including the Centers for Disease Control and Prevention, Maricopa Department of Public Health and the Arizona Department of Health Services, to follow their guidance as the situation evolves.

Key websites and agency phone numbers to help you register for a vaccination.

In an attempt to reduce the exposure and spread of COVID-19, Fountain Hills has taken the following steps and precautions over the next several weeks:

Town-Wide actions related to COVID-19

The Town of Fountain Hills will continue to monitor the situation and take the necessary actions to ensure the health and safety of our residents and employees.

Town Council Agenda Comment Cards

While Town Council meetings will be closed to the public during the month of April due to the COVID-19 pandemic, residents wishing to address the Town Council on a regular meeting agenda item are encouraged to fill out an agenda comment card.  The comment cards will become available to the public starting on Wednesday, April 1, 2020, and will be read by the Town Clerk when the Town Council is addressing the individual agenda items. The comment cards can be obtained from the Town’s website at and should be completed no later than 3:00 pm on the day of Town Council meetings.

A Message from the Fountain Hills Fire Department

Keeping our community safe is the Fountain Hills Fire Department’s top priority. Along with that, we also need to keep firefighters and EMS professionals healthy, so they can continue to deliver the highest level of service to our community. With the outbreak of COVID-19, it’s important to take steps to protect first responders who are on the frontlines of treating sick people. The fire department encourages the community to consider these options: If you have minor to moderate symptoms consistent with COVID-19 which include a cough and fever, consult via telephone with your primary doctor or a telemedicine provider. You can also get more information from the Maricopa County Department of Public Health at If your condition worsens and is more severe, call 911 and relay important information regarding your symptoms to the dispatcher.

Governor’s Office Provides Additional Guidance on Essential Services and Recreational Activities

On March 23, 2020, Governor Doug Ducey issued an Executive Order defining essential services. On March 30, 2020, following new guidance from the Centers for Disease Control and Prevention (CDC) and recommendations from the Arizona Department of Public Health, Governor Ducey issued an Executive Order directing Arizonans to Stay Home, Stay Healthy, and Stay Connected, which included increased physical distancing requirements.

According to additional guidance on essential services released by Governor Ducey’s Office on April 3, 2020, the following services shall cease operations no later than 5 p.m. on April 4, 2020, as these services cannot comply with the guidelines required in paragraph 11 of Executive Order 2020-18, directing Arizonans to Stay Home, Stay Healthy, and Stay Connected.

  • Barbers
  • Cosmetology, Hairstyling, Nail Salons and Aesthetic Salons 
  • Tanning salons
  • Tattoo parlors
  • Spas
  • Massage parlors

In addition, the following services shall also cease operations by 5 p.m. Saturday, April 4:

  • Amenities at public parks that do not allow for recommended physical distancing or proper hygiene such as basketball courts, splash pads, playgrounds and public restrooms but public parks shall remain open to the greatest extent possible.
  • Communal pools such as those at hotels, condominiums, apartment complexes and parks, however, these should still be maintained under environmental and public health rules and guidelines.
  • Swap meets

The Governor’s Office also provided guidance related to the following services, which are considered essential and may continue operations:

  • Personal hygiene services including in-home services such as assistance with bathing and cleaning for vulnerable adults and those who are disabled.
  • Daycare centers providing care for individuals with children serving in any essential services category.
  • Hotels and motels, to the extent used for lodging, including RV Parks, and hotel and motel restaurants providing delivery or carryout food services.
  • Respite and palliative care.

Governor Ducey Issues Stay at Home Executive Order

On Monday, March 30, 2020, Governor Ducey issued an executive order mandating Arizonans to Stay Home, Stay Health, and Stay Connected.  The executive order took effect at the end of work day on Tuesday, March 31, 2020 and will end on Thursday, April 30.  In order to help combat and reduce the exposure to the COVID-19 virus, this measure is intended to minimize the social contact between members of the public during the next month.  In many places around the U.S. and the world, the stay at home approach has been an effective means of managing the COVID-19 pandemic by reducing exposure to the virus.

Governor Doug Ducey Issues Executive Order Addressing Restaurants and Bars

On March 19, 2020, Governor Doug Ducey Issued an Executive Order addressing businesses such as restaurants, bars, gyms, and movie theaters.  The Executive Order requires restaurants in Arizona counties with confirmed COVID-19 cases to provide dine-out options only, and that all bars in those counties close. This also applies to movie theaters and gyms.  This builds on the previous guidance from the Arizona Department of Health Services (ADHS) to ensure one consistent policy across jurisdictions. The Executive Order is effective on the close of business on Friday, March 20.

To assist in mitigating the financial consequences of restaurant closures, the Executive Order also allows restaurants to deliver alcoholic beverages with the purchase of food. Additionally, the Governor’s directive allows manufacturers, wholesalers and retailers to buy back unopened products from restaurants, bars and clubs.

Tempe Community Action Agency Offering Over $3 Million in Emergency Assistance

More than 1,600 households in Tempe and Fountain Hills could receive rent, mortgage or utility relief under a new program launched by Tempe Community Action Agency last month. More than  $3 million is available to assist families with rent, mortgage and utilities for households significantly impacted by the COVID-19 health crisis.

Each qualifying household can receive up to $4,500 in rent/mortgage assistance to prevent eviction or foreclosure and help families remain safely housed. Payments are made directly to property owners/managers and mortgage companies. Additional funds are available for utility assistance for low-income households or others affected by the pandemic. These housing relief funds are designed to help fill the gap during the hard-hitting months when many residents experienced job loss or reduction in work hours and pay, making it difficult to pay housing costs.

“This exciting new program will help ensure households who got behind on rent and mortgage payments can now catch up and avoid a possible eviction or foreclosure,” stated Juliet ArmstrongStarkey, TCAA’s Director of Operations.

To qualify, applicants must demonstrate that they were financially impacted by COVID-19 and meet other income guidelines.  With Maricopa County, State, and Federal COVID-19 relief funds, the new program offers relief for single adults, seniors, and families hurt by the financial and health consequences of the pandemic. This includes low and moderate-income households who have lost work, fallen ill or had to assist sick family members during the crisis.

“Our effort aims to address the economic fallout from the outbreak, which has led to job loss, reduction in work hours, and/or illness among thousands of households in our service area, Deborah Arteaga, TCAA Executive Director said in a statement. “Many of these households were struggling prior to the pandemic, and are really panicked now, facing the real possibility of homelessness through unintended eviction or foreclosure.”

The application process has been simplified to ensure funds are expended for eligible households by December 30, 2020. Interested persons can begin the application process by contacting TCAA at480-389-1375 during business hours, and download/complete an application found at Funds are limited, so applications are prioritized for eligible households with the greatest need.  For more information, visit

About Tempe Community Action Agency:

Tempe Community Action Agency (TCAA)’s mission is to foster dignity and self-reliance in the economically vulnerable within the communities we serve. We help those who are struggling to obtain adequate food, shelter and income support, as well as seniors and disabled adults working to attain their highest level of independence. Acting with financial support from the community we serve, TCAA operates a food pantry, Senior Independence Program, the Interfaith Homeless Emergency Lodging Shelter (I-HELP), Oasis Drop-In Center, Community Action Program, healthy families programming, two community gardens, a Financial Opportunity CenterTM, and other projects and programs that serve residents seeking to improve their quality of life. For more information, please visit TCAA is located at 2146 E. Apache Blvd, Tempe, AZ 85281.

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